XINTEC launches tiered Managed Service offering

Wednesday – 9th June: XINTEC, a global leader in communications fraud and revenue assurance solutions, today revealed its new suite of Managed Services, aimed at providing customers with best-in-class technical solutions backed by its team of skilled fraud and revenue assurance experts.

Rob Durran, CEO, XINTEC, said, “The complex nature of fraud and security, and its ever-evolving threat to the communications industry means communications service providers (CSPs) are having to look outside their organisations to tackle this issue. We understand that our customers want the best value solution from a team they can trust. XINTEC customers benefit from not only our advanced technological capabilities in preventing unwanted financial losses, but also a skilled team of professionally-trained experts to whom they have direct access to on a daily 24×7 basis for monitoring and control purposes”.

XINTEC has been a significant player in the communications market for over 15 years, with a presence in Europe, Middle East and APAC. With this new approach, the company aims to strengthen its presence in these markets by offering a level of differentiated Managed Services that are second to none.

Durran continues, “Our success lies in our collaborative approach to managing and protecting customer data. We understand that when it comes to fraud and revenue assurance, there is no “one size fits all’ approach. So, we work in partnership with our clients to carefully identify and understand their needs before deploying the most suitable service, and this relationship continues through to in-life management of the service to advanced reporting and bespoke product development.

In addition to its new tiered Managed Service offering, XINTEC also recently achieved the ISO9001 accreditation for quality management. This certification endorses XINTEC’s commitment to quality across its entire business, from its customer-focused approach to the motivation and implication of top management. It also ensures optimum quality control procedures around its software development and services.