Tips For Aspiring Entrepreneurs – By Sean Killeen

Some years ago, as I was involved in getting the business off the ground, a Flemish friend took an active interest in my pursuits. We were sipping a coffee one day in Antwerp, and he unexpectedly he sprung the question: “Hey Sean, what’s the difference between you and others?”. Somewhat perplexed by the nature of […]

Statistics Can Kill You

I love numbers. I love the story they can tell. But mostly, I love how they can deceive without lying. Every day we are bombarded with statistics. Many of us are influence by what we read – me included. Sometimes I am fooled by them, so I have developed some rules to protect myself. Rule […]

Making a fool of yourself with IoT

My first job with bell labs in 1985 was to work on an application called “automated building management”, a product for controlling the environment and security of large buildings. During an upgrade for a large corporation I trashed a rather sensitive memory board on the server and the application failed. That night the security guards […]

Embracing Compassionate Leadership

As an avid reader and occasional practitioner of Eastern spirituality, I was recently approached by a like-minded Dutchman who happens to run a training course for the Armed forces of the Netherlands. The subject of his course is Compassionate Leadership which is essentially about helping military leaders develop qualities that place others before the self. […]

Anti-Fraud Technology – Friend and Foe

adrians char

A work colleague recently asked me how fraud prevention grows alongside the evolution of technology. As a developer in a company offering a fraud management system, his interest was how we use new technology to improve our fight against fraud. In reality, it is usually the fraudster that is motivated by new technology and the […]

APPLYING THE 80/20 RULE TO TELECOM FRAUD

APPLYING THE 80/20 RULE TO TELECOM FRAUD

Also known as the Pareto Principle, the 80/20 rule can be roughly applied to virtually any business need. In the 80/20 rule, organizations are able to get eighty percent of their results using twenty percent of their resources. In sales, 80 percent of all sales may be completed by the top 20 percent of employees. In fraud management, 80 […]

IRSF IN 2018 – SAME OLD FRAUD BUT NEW DESTINATIONS

IRSF IN 2018 - SAME OLD FRAUD BUT NEW DESTINATIONS

We have always been aware that while, as an industry, our Fraud and Risk Managers are performing risk reviews, and planning and sharing intelligence to try and stay one step ahead of the fraudsters, those we are planning strategies against (ie. the fraudsters), are doing the same to try and stay ahead of us. Fraudsters […]

WHAT YOU SHOULD LOOK FOR IN A REVENUE ASSURANCE PARTNER

TELESOM SELECTS XINTEC’S FRAUD SOLUTION, FMSEVOLUTION

The RA team will develop relationships across the business and with the system suppliers. If you take an objective view, some relationships will work better than others. We need to understand why this is to ensure the team continues to be effective and become smarter with those relationships that are not as smooth. The best […]

HUMAN EXPECTATIONS OF MACHINE LEARNING

HUMAN EXPECTATIONS OF MACHINE LEARNING

In 2012, Google’s neural network taught itself to recognise cats. Since then, there have been significant advancements in artificial intelligence and machine learning. So, why do I still feel nervous when someone asks, “how does your FMS identify new frauds we don’t know about?”. Well, let’s put this into perspective. To recognise cats, Google combined […]

HOW A TELECOM FRAUD SOLUTION CAN PROTECT YOUR PROFITS

HOW A TELECOM FRAUD SOLUTION CAN PROTECT YOUR PROFITS

In 2017 alone, the CFCA estimated that US$29 billion was lost due to telecom fraud. Telecom fraud is four times larger than credit card fraud, yet it’s less often discussed in the media. Telecom companies need to protect themselves through the use of reliable telecom fraud management solutions, if they want to avoid costly surprises for their customers. Most telecom […]