Telecom Fraud is evolving. Should we be afraid?

Love them or hate them, there is a proliferation of auto-generated reports on the internet on any topic you wish to type into an internet search engine. But we are fortunate in that amongst all these reports and surveys there are a few that provide some real and substantiated insights into what is happening when […]

Think cleverer, smaller, leaner and more focused

Telecom fraud surveys in the past few years have typically highlighted the estimated financial losses incurred by telecom service providers and their customers, all occasioned by fraud scams. No matter what way we interpret the statistics and figures contained in these surveys, what is certain is that fraud remains a major debilitating facet of the […]

Scams, Sim Swaps and Spoofing

You have been living under a rock for the last 18 months or so if you have not seen all the press about the scams that have defrauded everyday consumers of their life savings, through the abuse of Covid-19 regulations, delivery and courier cons, government tax demands, bank fraud alerts, etc. Have you even received […]

In support of support

by Adrian Harris We are a software vendor. Our mission is to support our customers and we’re lucky enough to have built a particularly brilliant team over the years. Yet many vendors struggle to recruit customer support staff. To many, support is a role you consider as a last resort. This saddens me. Should you […]

The challenges of software development in early stage companies.

By Yann Le Roux Falvey Startups and smaller companies often run into the same software development trap of developing solutions too quickly in order to sell and generate revenue. However, this approach often means trouble as it can pose significant difficulties in the long run. The issue Among developers, when something needs to be rushed […]

Tips For Aspiring Entrepreneurs – By Sean Killeen

Some years ago, as I was involved in getting the business off the ground, a Flemish friend took an active interest in my pursuits. We were sipping a coffee one day in Antwerp, and he unexpectedly he sprung the question: “Hey Sean, what’s the difference between you and others?”. Somewhat perplexed by the nature of […]

Statistics Can Kill You

I love numbers. I love the story they can tell. But mostly, I love how they can deceive without lying. Every day we are bombarded with statistics. Many of us are influence by what we read – me included. Sometimes I am fooled by them, so I have developed some rules to protect myself. Rule […]

Embracing Compassionate Leadership

As an avid reader and occasional practitioner of Eastern spirituality, I was recently approached by a like-minded Dutchman who happens to run a training course for the Armed forces of the Netherlands. The subject of his course is Compassionate Leadership which is essentially about helping military leaders develop qualities that place others before the self. […]

Human expectations of machine learning

In 2012, Google’s neural network taught itself to recognise cats. Since then, there have been significant advancements in artificial intelligence and machine learning. So, why do I still feel nervous when someone asks, “how does your FMS identify new frauds we don’t know about?”. Well, let’s put this into perspective. To recognise cats, Google combined […]