Tuesday 17th November, 2020:

XINTEC has today announced the appointment of Paula Cain to its board of directors.  Paula is an accomplished commercial and portfolio leader with over 20 years’ experience in the ICT industry across the UK and Ireland. She is currently working as an independent advisor helping clients with business growth strategy and execution.

Commenting on her appointment, Rob Durran, CEO, XINTEC said, “We’re delighted to welcome Paula to the XINTEC board of directors. Paula’s expertise and guidance will be central to the development of our business strategy in 2021 and beyond, including the launch of our exciting new suite of customer focused services”.

Paula started her career with BT in the UK managing the rollout of broadband and dial IP before quickly progressing to lead on networking, ICT and mobility propositions. Paula has held several senior management positions in marketing, contract management, and customer experience. She was Head of Strategy in BT in Ireland before undertaking a general management role in the UK to drive incremental growth in high value markets.

Paula’s specialism includes taking a customer-centric approach and using insights to create highly effective go-to-market plans. She has a proven track record in developing market leading propositions and commercial strategies supporting a range of markets, customers, and technologies.

Paula holds an MSc in Business Telecoms from University College London and a BSc (Hons) in Systems Modelling from Sheffield Hallam University. She lives in Dublin with her husband and two children.

XINTEC launches new Fraud and Revenue Assurance service

XINTEC today revealed its new suite of customer service offerings, aimed at providing customers with best in class technical solutions backed by its team of skilled fraud & revenue assurance experts.

Rob Durran, CEO, XINTEC, said, “The complex nature of fraud and its ever evolving threat to the telecoms industry means operators are having to look outside their internal resources to tackle this issue. We understand that our customers want best value results from a team they can trust. XINTEC customers benefit from not only our intelligent network of fraud and revenue assurance solutions, but also a skilled professional team of experts who they have direct access to on a daily basis for reporting and development.  

Durran continues, “Our success lies in our collaborative approach to managing customer networks. We understand that when it comes to fraud and revenue assurance, there is no “one size fits all’ approach. So we work in partnership with our clients to identify and understand their needs before deploying the most suitable service, and this relationship continues through to in-life management of the service to reporting and further development.

In addition to the new managed service offering, XINTEC also recently achieved the ISO9001 accreditation for quality management. The certification endorses XINTEC’s commitment to quality across its entire business, from its customer focused approach, to the motivation and implication of top management. It also ensures optimum quality control procedures around its software development and services.

“Fighting the Enemy Within” – Webinar on Internal Fraud

Presented by Morgan Ramsey, Group Fraud Manager, Vodafone.

With the onset of COVID-19, telecom operators are likely to experience a spike in unlawful activity within their very own organisation.

Often linked to organised crime and the funding of terrorist activities, internal fraud, also known as “the enemy within”, can deprive operators of cash, data, revenue or property.

In this presentation, Morgan Ramsey, Group Fraud Manager at Vodafone, will share some gripping insights into how the current global pandemic has impacted on the risk of internal fraud, and what organisations can do to protect themselves.

•            How has COVID-19 influenced the internal fraud risks facing mobile operators?
•            What further challenges may lie ahead as we move from health crisis to financial crisis?
•            How can fraud teams enhance internal fraud controls and safeguard their business?

This free webinar series will share practical insights and best practice to help you address the fraud management uncertainties you may be facing today.

Webinar – Telecom Fraud Management – 22nd April

Webinar Time – Wednesday 22nd April 2020 – 11.00 – 11.30 CET (30mins)

On Wednesday 22nd April we’re kicking off our Fraud Management Insights webinar series. Over the following 12 weeks, we’ll be sharing our views and perspectives of the latest fraud trends and challenges impacting our industry. We’ll also be discussing best practices to help you combat the emerging fraud threats as a result of COVID-19.

Our first webinar is about the changing International Revenue Share Fraud (IRSF) landscape.

Managing IRSF Risk
Still the Number 1 Fraud Challenge in 2020

  • The changing landscape for IRSF – the industry’s most deadly fraud
  • Example of a recent €500,000 IRSF hit on a single operator
  • COVID-19: social distancing and the impact on IRSF

IRSF has been the top industry fraud challenge for over 15 years and continues to inflict crippling financial losses on operators when off their guard. Don’t miss this opportunity to top-up your knowledge on IRSF!

Your Speaker - Colin Yates

Colin is a telecommunications professional with almost thirty years of experience in Fraud, Investigations, Revenue Assurance and Threat Management.
Colin specialises in the areas of Telecoms Fraud (Internal and External) and Investigations. He also has considerable experience with Personnel and Physical Security, Law Enforcement Agency Liaison, Intelligence Management, Regulatory Compliance, Revenue Assurance and Policy development.

View Colin’s profile

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Fraud And Security Group #17

This Summer XINTEC will attend the Fraud And Security Group #17 which takes place in Dubrovnik, Croatia. The event will bring together major industry players, aggregators, mobile operators and tech providers from all over the world..

Start: Tuesday 2 June 2020
End: Thursday 4 June 2020
Location: Dubrovnik, Croatia

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WAS #11

This spring XINTEC will attend the GSMA’s Wholesale Agreements and Solutions Group event (WAS #11) which takes place in Cape Town, South Africa. The event will bring together major industry players, aggregators, mobile operators and tech providers from all over the world..

When: 20-23 April 2020
Where: International Convention Centre, Cape Town, South Africa.

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Meet us at WAS #10 in Valencia, Spain

GSMA WAS#10 will host participants from 140 countries, bringing together 285 mobile operators and 110 suppliers from 6 continents. A team of GMS top experts is ready to share their key knowledge and exchange ideas and information.

Book your appointment

XINTEC Speaking Slot at ConneXion Asia

Sean Killeen, our Chairman, will be attending ConneXion Asia 2019 in Bangkok on the 4th & 5th of September.

He will be speaking on the topic: ‘Beating Fraudsters at their Own Game”, on Wednesday 4th September, 11.45-12.15.

To schedule a meeting with Sean at the event, please fill in below