The iGenuity™ Platform

iGenuity brings together the best of Fraud Management and Revenue Assurance capabilities into one intuitive risk management platform. This allows our customers to independently select FM and RA modules which best suit their needs, enabling a ‘build as you grow’ strategy. iGenuity incorporates the latest in analytics, machine learning and AI techniques.

Our solution

Elements of our value proposition​

Consistently superior products that are proven 100% useful.

A flexible and modular pay-as-you-grow approach.

An outstanding level of reliable support and/or managed services.

Proactive dedicated team focused on your success.

A quick and simple delivery and implementation process.

ISO 9001 international standards to meet customer requirements.

iGenuity™

iGenuity is designed for flexibility and speed of implementation, thus reducing the investment required by CSP’s. In addition, the product is backed up by unrivalled domain expertise from within Xintec. Our customers have 24/7 access to a wealth of data analytics through the iGenuity dashboard, offering them real-time visibility on live data across their network.

For Revenue Assurance, the solution provides a set of collection, reconciliation and reporting features, accessible through a smart and intuitive GUI. The system works by analysing and reconciling event detail records (eDRs) from various network sources (GSM, GPRS, Prepaid, Roaming, Interconnect, Billing, Mediation, etc.) to identify, monitor and correlate the root causes of revenue leakage. The software is typically deployed in predefined stages, as a range of easy-to-install modules requiring only light-touch integration.

For fraud management, the system is designed to simplify and automate the fraud detection process. iGenuity enables Fraud Analysts to easily and quickly access real-time information on how end customers are using services on their network, or on roaming partner networks. Any suspicious or potentially fraudulent activity can be instantly identified and brought under control so that financial losses are avoided.

iGenuity is modular, and can be deployed on-site, in the Cloud, or as a Managed Service. Easy to install, configure and maintain, iGenuity is an ideal choice for risk managers globally.

Our solution

System Modules

iGenuity protects against the industry’s most commonly known sources of revenue leakage.

PBX hacking​
iGenuity- Identifying high usage and PBX hacking on fixed-line networks.
Partner Assurance
iGenuity- Reconciliation of partner invoices  - Track missing invoices - Identify unbilled usage
Roaming Fraud​
iGenuityThe system analyses inbound and outbound calls to detect wangiri patterns
Provisioning Assurance ​
iGenuity- Reconciliation of provisioning profiles Simple rules based configuration - Automated worklist emails - Feedback loading and tracking
Revenue Share Fraud (IRSF)​
iGenuityThe IRSF module uses several complimentary techniques to identify classic IRSF and Package Abuse (trickle IRSF)
Balance Movement
iGenuity- Audit balance accuracy of prepaid and/or mobile money accounts - Opening/closing balance reconciliation of financial system - Identification of top-N discrepancies
Usage Assurance
iGenuity- Reconciliation of consumed service from Switch to Billing - Comparison of aggregate data or CDRs - Simple Root Cause Analysis
SIM box fraud
iGenuityThe system uses a pattern analyser and a correlation module to detect fraud

iGenuity™

iGenuity is designed for flexibility and speed of implementation, thus reducing the investment required by CSP’s. In addition, the product is backed up by unrivalled domain expertise from within Xintec. Our customers have 24/7 access to a wealth of data analytics through the iGenuity dashboard, offering them real-time visibility on live data across their network.

For Revenue Assurance, the solution provides a set of collection, reconciliation and reporting features, accessible through a smart and intuitive GUI. The system works by analysing and reconciling event detail records (eDRs) from various network sources (GSM, GPRS, Prepaid, Roaming, Interconnect, Billing, Mediation, etc.) to identify, monitor and correlate the root causes of revenue leakage. The software is typically deployed in predefined stages, as a range of easy-to-install modules requiring only light-touch integration.

For fraud management, the system is designed to simplify and automate the fraud detection process. iGenuity enables Fraud Analysts to easily and quickly access real-time information on how end customers are using services on their network, or on roaming partner networks. Any suspicious or potentially fraudulent activity can be instantly identified and brought under control so that financial losses are avoided.

iGenuity is modular, and can be deployed on-site, in the Cloud, or as a Managed Service. Easy to install, configure and maintain, iGenuity is an ideal choice for risk managers globally.

Our solution

System Modules

iGenuity protects against the industry’s most commonly known sources of revenue leakage.

iGenuity™

iGenuity is designed for flexibility and speed of implementation, thus reducing the investment required by CSP’s. In addition, the product is backed up by unrivalled domain expertise from within Xintec. Our customers have 24/7 access to a wealth of data analytics through the iGenuity dashboard, offering them real-time visibility on live data across their network.

For Revenue Assurance, the solution provides a set of collection, reconciliation and reporting features, accessible through a smart and intuitive GUI. The system works by analysing and reconciling event detail records (eDRs) from various network sources (GSM, GPRS, Prepaid, Roaming, Interconnect, Billing, Mediation, etc.) to identify, monitor and correlate the root causes of revenue leakage. The software is typically deployed in predefined stages, as a range of easy-to-install modules requiring only light-touch integration.

For fraud management, the system is designed to simplify and automate the fraud detection process. iGenuity enables Fraud Analysts to easily and quickly access real-time information on how end customers are using services on their network, or on roaming partner networks. Any suspicious or potentially fraudulent activity can be instantly identified and brought under control so that financial losses are avoided.

iGenuity is modular, and can be deployed on-site, in the Cloud, or as a Managed Service. Easy to install, configure and maintain, iGenuity is an ideal choice for risk managers globally.

Our solution

System Modules

iGenuity protects against the industry’s most commonly known sources of revenue leakage.

Modules #1iGenuity Platform
Modules #2iGenuity Platform
Modules #3iGenuity Platform
Modules #4iGenuity Platform

iGenuity™

iGenuity is designed for flexibility and speed of implementation, thus reducing the investment required by CSP’s. In addition, the product is backed up by unrivalled domain expertise from within Xintec. Our customers have 24/7 access to a wealth of data analytics through the iGenuity dashboard, offering them real-time visibility on live data across their network.

For Revenue Assurance, the solution provides a set of collection, reconciliation and reporting features, accessible through a smart and intuitive GUI. The system works by analysing and reconciling event detail records (eDRs) from various network sources (GSM, GPRS, Prepaid, Roaming, Interconnect, Billing, Mediation, etc.) to identify, monitor and correlate the root causes of revenue leakage. The software is typically deployed in predefined stages, as a range of easy-to-install modules requiring only light-touch integration.

For fraud management, the system is designed to simplify and automate the fraud detection process. iGenuity enables Fraud Analysts to easily and quickly access real-time information on how end customers are using services on their network, or on roaming partner networks. Any suspicious or potentially fraudulent activity can be instantly identified and brought under control so that financial losses are avoided.

iGenuity is modular, and can be deployed on-site, in the Cloud, or as a Managed Service. Easy to install, configure and maintain, iGenuity is an ideal choice for risk managers globally.

Our solution

System Modules

iGenuity protects against the industry’s most commonly known sources of revenue leakage.

PBX hacking​

- Identifying high usage and PBX hacking on fixed-line networks.

Partner Assurance

- Reconciliation of partner invoices 

- Track missing invoices

- Identify unbilled usage

Roaming Fraud​

The system analyses inbound and outbound calls to detect wangiri patterns

Provisioning Assurance ​

- Reconciliation of provisioning profiles
Simple rules based configuration
- Automated worklist emails
- Feedback loading and tracking

Revenue Share Fraud (IRSF)​

The IRSF module uses several complimentary techniques to identify classic IRSF and Package Abuse (trickle IRSF)

Balance Movement

- Audit balance accuracy of prepaid and/or mobile money accounts

- Opening/closing balance reconciliation of financial system

- Identification of top-N discrepancies

Usage Assurance

- Reconciliation of consumed service from Switch to Billing

- Comparison of aggregate data or CDRs

- Simple Root Cause Analysis

SIM box fraud

The system uses a pattern analyser and a correlation module to detect fraud

Our solution

System Modules

iGenuity protects against the industry’s most commonly known sources of revenue leakage.

PBX hacking​

- Identifying high usage and PBX hacking on fixed-line networks.

Partner Assurance

- Reconciliation of partner invoices 

- Track missing invoices

- Identify unbilled usage

Roaming Fraud​

The system analyses inbound and outbound calls to detect wangiri patterns

Provisioning Assurance ​

- Reconciliation of provisioning profiles
Simple rules based configuration
- Automated worklist emails
- Feedback loading and tracking

Revenue Share Fraud (IRSF)​

The IRSF module uses several complimentary techniques to identify classic IRSF and Package Abuse (trickle IRSF)

Balance Movement

- Audit balance accuracy of prepaid and/or mobile money accounts

- Opening/closing balance reconciliation of financial system

- Identification of top-N discrepancies

Usage Assurance

- Reconciliation of consumed service from Switch to Billing

- Comparison of aggregate data or CDRs

- Simple Root Cause Analysis

SIM box fraud

The system uses a pattern analyser and a correlation module to detect fraud

Our solution

System Modules

iGenuity protects against the industry’s most commonly known sources of revenue leakage.

Usage Assurance

1. Reconciliation of consumed service from Switch to Billing
2. Comparison of aggregate data or CDRs
3. Simple Root Cause Analysis

Partner Assurance

1. Reconciliation of partner invoices against detailed consumption
2. Track missing invoices
3. Identify unbilled usage

Balance Movement

1. Audit balance accuracy of prepaid and/or mobile money accounts
2. Opening/closing balance reconciliation of financial system
3. Identification of top-N discrepancies

Provisioning Assurance

1. Reconciliation of provisioning profiles
2. Simple rules based configuration
3. Automated worklist emails
4. Feedback loading and tracking

Roaming Fraud

The system analyses inbound and outbound calls to detect wangiri patterns

Revenue Share Fraud (IRSF)

The IRSF module uses several complimentary techniques to identify classic IRSF and Package Abuse (trickle IRSF)

IoT-related fraud

This module prevents IoT and DoS related attacks on your network

PBX hacking

Identifying high usage and PBX hacking on fixed-line networks.

SIM box fraud

The system uses a pattern analyser and a correlation module to detect fraud

  • IMEI abuse
  • SIM swapping
  • Voucher fraud
  • Social engineering
  • 5G related fraud
  • IMEI reprogramming
  • Roaming fraud
  • Top-up fraud
  • Mobile commerce fraud
  • SIM stuffing
  • TAP to NRTRDE integrity checks
  • IN fraud
  • M2M fraud
  • Overlapping calls
  • Premium Rate Service (PRS)
  • SIM cloning
  • Mobile malware
  • Proxy fraud

Managed Service

What is the right service level for your business?

Managed Services provides for the monitoring and management of Revenue Assurance and Fraud Management (RAFM) systems combined with direct access to skilled domain experts, and is underpinned by a detailed Service Level Agreement.

Key Benefits of this Service

01.

Business reporting on demand to meet your performance objectives

02.​

Resource reallocation to core business activity

03.

Best-in-class technical solutions combined with professional fraud expertise

04.

Industry best practice applied to fraud management operations

05.

Management overhead reduced to a minimum to run the service

06.

Performance based SLA means Xintec are fully accountable for results

Our solution

Revenue Assurance Managed Services

Our Managed Services will monitor and address critical revenue assurance challenges across your business.

As a Managed Services provider, Xintec is responsible for delivering, implementing and maintaining a top-level service for the customer, whether a mobile network operator, MVNO or fixed-line or other service provider.

We are not to be likened to a huge third party system integrator or IT services company, we are a small team of trusted domain experts and technicians working on our own proprietary risk management solutions to provide a best of breed managed service. Revenue Assurance requires a full understanding of your business and processes, to ensure solutions are aligned correctly to minimis revenue loss, having domain and product experts available ensures your revenue assurance strategies are met.

Compliance with global industry standards to enable “best practice”

Light-touch integration for minimal disruption to existing IT environments

Clear visualisation and easy analytics to enable investigation and resolution

Early detection of leakage

Flexible business-wide reporting for all user levels