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Revenue Assurance

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Usage Assurance

This module performs the more traditional form of Revenue Assurance in ensuring that all usage data in the end-to-end billing chain is loaded into the RAevolution system and checked for discrepancies. This module ensures data consistency in the data stream through the network and achieves this by performing reconciliations between many different types of network element.
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Provisioning Audit

This module ensures that all subscribers and services being provisioned in the network are provisioned through a legitimate channel and checks for corresponding provisioning information in the billing system or provisioning support system. Platform integrity checks are performed between all subscriber databases (eg. HLR, MSC, IN, etc.) to ensure provisioning consistency.
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Partner Assurance

This module helps in ensuring the accuracy of interconnect data used for billing by the interconnect billing system, and the accuracy of roaming data used for billing roaming traffic. RAevolution reconciles the relevant call records with call records taken from the switch. The operator can use this information to address the root cause of data leakage and thus ensure partner invoice accuracy. Download Flyer
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Balance Movement

Balance movement is the process of reconciling the opening and closing balance(s) of a financial system such as the Prepaid System (IN) or Mobile Financial System (MFS). The process compares the calculated closing balance against the system closing balance by applying all credits (e.g. top ups) and debits (e.g. usage) to the system opening balance (closing balance from the previous period).
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Consultancy Service

Developing an effective fraud management or revenue assurance strategy requires an accurate assessment of an Operator’s or MVNO’s risk exposure. Once the level of risk is fully identified, effective controls can be implemented to reduce risk and minimise losses. A consultancy exercise will also recommend and design new or improved controls and processes.
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The XINTEC Revenue Assurance solution is designed for flexibility and speed of implementation. And a sensible price tag.

The solution provides a set of collection, reconciliation and reporting features, accessible through a smart and intuitive dashboard.

The system works by analysing and reconciling event detail records (eDRs) from various network sources (GSM, GPRS, Prepaid, Roaming, Interconnect, Billing, Mediation, etc) to identify, monitor and correlate the root causes of revenue leakage.

The software is typically deployed in predefined stages, as a range of easy-to-install modules requiring only light-touch integration.

Fraud Management

IRSF Fraud

IRSF is the most significant fraud threat facing telecom organisations worldwide, costing the industry billions of Euros of revenue each year. Fraud Managers recognise the challenge and complexity of detecting this fraud type, and know they are insufficiently equipped to tackle it effectively.
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SIM Box Detection

SIM Box or Interconnect Bypass Fraud is one of the most prevalent frauds today. Fraudsters bypass the interconnect toll charging points to exploit the difference between the high interconnect rates and the low retail price for on-network calls, thus avoiding payment of the official call termination fee of an Operator.
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Subscription Fraud

​This is characterised by a fraudster making a dishonest application using false information or a fabricated identity together with forged or stolen documentation to obtain a post-paid subscription(s) to an operator’s services with no intention to pay for the service at the time of application.
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SMS Spam

SMS spam is any unsolicited message delivered to a mobile phone as a text message through the Short Message Service (SMS). Although less prevalent than email spam, this type of spam can account for up to 30% of all text messages sent in some countries around the world.
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Mobile Money

Mobile money fraud is the organised action undertaken by fraudsters in the mobile financial services ecosystem aimed at deriving illicit financial gain. This activity may also deny other players of revenue and potentially damage the reputation of the other stakeholders in the payment flow.
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Our fraud management system enables easy access to real-time information on how end customers are using services on an operator’s network, or roaming partner’s network.

Any suspicious or potentially fraudulent activity can be instantly identified and brought under control so that financial losses are averted.

By automating the fraud detection process, and implementing a mix of standard and custom policies, rules, and thresholds, the work of the analyst is greatly simplified so that he or she can concentrate on solving only the most complex cases.

Our pay-as-you-go approach is one of the key benefits of our smart technology, as it gives an operator the flexibility to pick and choose from a selection of detection modules, and to deploy them only when they are needed.

This effectively provides the operator with a bespoke fraud management system built around their specific needs.

XINTEC |
Fraud Management

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FMSevo Core

The lightweight core general fraud coverage using the High Usage module with configured thresholds adapted to different data sources, subscriber profiles, destinations and locations. In additional to the general framework, there are several modules tailored to specific, common fraud types. These are the “standard fraud modules” described in this section.
Fraud modules tailored to specific fraud types allows for faster deployments and more focused functionality over configuring general purpose fraud engines. The following modules are available: IRSF, Wangiri, SIM Box, SMS/MMS/Voice Spamming and Prepaid. Point-of-Sale Fraud & Credit Analysis (Subscription Fraud) and RA Reconciliations are offered as separate products.
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Roaming

International Revenue Share Fraud (IRSF) is the telecommunications industry’s number one fraud problem, costing telcos billions of dollars in fraud losses each year. Despite great work by telcos and supporting organisations over the past 9 or 10 years, the problem remains, and is likely to remain for the foreseeable future. In 2017, the Communications Fraud Control Association (CFCA) commissioned a report showing that IRSF accounted for over $6.10 billion of losses in that year alone.
FMSevolution – roaming module is a specific package of complementary detection techniques
and IRSF test numbers to directly target IRSF throughout the telecoms industry. Just some of the instant benefits include:
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IRSF

The IRSF module covers roaming and on-net traffic. If desired, IRSF can be supplied as a Roaming Module, which combines the lightweight core, NRTRDE & TAP decoders and IRSF module. The Roaming Module requires minimal configuration and can be deployed in a matter of hours (hosted) or days (in-situ deployment).
The IRSF module uses several complimentary techniques to identify classic IRSF and Package Abuse (aka trickle IRSF). The key element of the IRSF package is a collection of Xintec managed number databases. These databases provide more than 2,000,000 test call numbers, unallocated number ranges, high risk ranges and high cost ranges as well as a number validation database.
Subscribers and destination ranges are profiled and combined with overlapping call analysis and behavioral change analysis to identify indicators of IRSF. The number databases determine the quality of alarms to distinguish between obvious fraud, likely fraud and false alarms.
A catch-all analysis of destination ranges using anomaly detection through time series decomposition ensures cases do not slip through
the net. This analysis is also useful for identifying quality issues.

 

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Wangiri

The Wangiri module applies similar techniques as IRSF but reverses the analysis roles (IRSF is an outbound fraud, Wangiri is inbound). to on-net subscribers. The Wangiri module is analyses only on-net subscribers. The analysis techniques differ according to the available data, either analyzing
inbound calls (if unanswered calls are available) or outbound calls. Note: the detection quality is unaltered by the call types analysed, but using inbound calls provides for faster detection.

 

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Spam

The spamming module uses the same concepts as used by the SIM Box module. In fact, it utilises the same pattern analyser with differently configured pattern definitions. The spamming module can be applied to SMS, MMS or Voice.
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SIM Box

The SIM Box module uses two different techniques for detection: a pattern analyser and a correlation module.
The pattern analyser matches subscriber behaviour against configurable patterns. Each pattern is a collection of characteristics (e.g. diversity, average durations, counts, cell movement, etc) and associated values. Several patterns are defined to account for the differing behaviour attributed to on-net, national roaming, roaming and external subscribers.
Correlation detection correlates roaming data with MSC traffic to identify inconsistencies between a roaming MOC CDR to an on-net subscriber and the corresponding MSC CDR.
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Subscription

This module is designed to stop a fraudster making a dishonest application using false information or a fabricated identity together with forged or stolen documentation to obtain a post-paid subscription(s) to an operator’s services with no intention to pay for the service at the time of application.
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PBX Hacking

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Prepaid Recharge

This module is used to detect frauds that occur at the time of voucher recharges. Customised interfaces let FMSevolution import recharge/top-up information and detect suspicious cases, like high frequency recharge, high value recharge and odd value top-ups. There are four different sliding time windows available for each type of detections offering a higher accuracy with more flexibility. For example, the user can configure FMSevolution to detect High Frequency Recharge over 1 day, 2 days, 1 week and 1 month.
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FMS Module

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