What you should look for in a revenue assurance partner

The RA team will develop relationships across the business and with the system suppliers. If you take an objective view, some relationships will work better than others. We need to understand why this is to ensure the team continues to be effective and become smarter with those relationships that are not as smooth. The best […]

6 steps operators can take to avoid telecom fraud in summer

August is known to be the busiest month out of the year for telecommunications fraud, as criminals take advantage of summer plans and holidays. This summer is likely to bring with it a host of new exploits and attacks – and you must assume that your company will be targeted. This summer telecom operators should spend […]

Revenue Assurance: Enough with manual work!

Getting tired of trawling through Excel tables, spreadsheets, etc.? What inevitably spikes the interest of a Revenue Assurance (RA) analyst is uncovering evidence of revenue leakage somewhere in the organisation. This is what will drive him or her to expand the scope of an investigation and get to the vera causa, or true cause, of a […]

The value of NRTRDE-out records in the fraud detection process

Roaming revenues have been declining for several years now, and some CSP’s have realised that being accepted as a preferred roaming partner in their home country can generate important revenue to replace that lost through declining outbound roaming settlements. A HPMN will normally have a choice of several VPMN’s in most countries their customers will […]

The hidden value in revenue assurance tools

A good Revenue Assurance software platform will play a key role in mitigating risk within a business.It can provide assurances in relation to the accuracy and completeness of the billing process; it can address regulatory concerns; it can be used to manage customer complaints; it can help reduce customer churn; it can assist in identifying […]