XINTEC has announced the appointment of Nikki McElligott as Support and Operations Lead for the business. Nikki joins XINTEC from Aspen Grove where she spent almost five years growing her career across a number of roles before being promoted to Technical Lead in Customer Care in 2017.
A graduate of the Institute of Technology, Tralee, Nikki has a BSc in Computing and extensive experience in technical support and IT applications. With 10 years’ experience in working with Tier 1 clients in the communications sector, Nikki’s appointment will increase XINTEC’s ability to provide the best proactive support to its valued customers around the globe. Nikki’s role will also extend into XINTEC’s managed services division where her skills will also add value.
Commenting on her appointment Rob Durran, CEO, XINTEC, said, “We’re delighted to welcome Nikki to the team. The support and operations lead is a demanding and exciting role and requires a particular skillset that is often hard to find. To have recruited someone with the exact set of skills locally is a testament to the wealth of talent that exists in Kerry and we’re proud to support the growth of businesses in Ireland’s regions.”
Nikki’s appointment is one of a number of recent additions to the XINTEC team as the company continues to expand into new markets and broaden its suite of services.
For further information please contact:
Melanie O’Donnell: firstname.lastname@example.org +353 (0)1 2930260
XINTEC provides comprehensive Fraud Management and Revenue Assurance software solutions to fixed-line and cellular/mobile telecommunications operators worldwide. These solutions help operators maximize their revenues by eliminating revenue leakage and fraud-related losses. XINTEC’s minimally invasive ‘light-touch’ technology is designed for rapid deployment, scalability and cost leadership. XINTEC target the small and emerging, and mid-size operator segment worldwide, and has customers in EMEA, Middle East, APAC and the Americas.