Usage Assurance In Telecom

Xintec usage assurance delivers precision in telecom billing, ensuring every charge reflects actual usage, enhancing customer trust and revenue security.
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Accuracy in Usage Billing

Telecom billing challenges require vigilant oversight to maintain accuracy and trust. Usage assurance plays a vital role in this, focusing on thorough monitoring and verification of usage data.
This approach aims to prevent revenue leakage and billing inaccuracies, ensuring customers are charged correctly for their telecom services. Key aspects include detecting irregular usage patterns, which may signal dealer fraud, and validating usage data against established service plans and tariffs.
Consistent application of these processes leads to more transparent and trustworthy billing. For telecom operators, this not only secures revenue but also boosts customer confidence, reinforcing their reputation in a competitive market.

Usage Assurance Oversight

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Data Accuracy
Monitoring

Ensuring billing transparency by tracking and analyzing customer service usage across all platforms.

Billing Integrity
Validation

Confirming every billing aspect aligns with service agreements, preventing inaccuracies and customer disputes.

Anomaly Identification Process

Proactively identifying irregular usage patterns to mitigate fraud risk and protect revenue integrity.

Proactive Fraud Management

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1
Fraud Activity Monitoring
Vigilantly monitor for suspicious activities like SIM swapping to minimize financial risks.
2
Service Quality Assurance
Ensure exceptional call quality and network performance for enhanced customer experiences.
3
Revenue Stream Integrity
Validate and secure every revenue stream, solidifying financial accuracy and stability.

Enhancing Subscriber Usage Experience

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Usage Revenue Solutions With Xintec

Xintec’s Usage Assurance methodically addresses telecom billing challenges with comprehensive solutions. By continuously monitoring customer usage data, we ensure that each service, voice calls, data, messaging, is accurately tracked and billed. Our system validates usage data against service and rate plans, effectively eliminating billing errors.
Through advanced anomaly detection, Xintec proactively identifies irregular usage patterns, safeguarding against revenue leakage and fraud. Our approach extends to maintaining quality of service, ensuring network performance aligns with customer expectations.
By integrating these processes, Xintec not only fortifies revenue streams but also enhances overall customer satisfaction. Partnering with Xintec means adopting a thorough, efficient approach to telecom billing, resulting in precise revenue assurance and strengthened customer trust.

Improve your billing accuracy and safeguard your revenue with Xintec's usage assurance. Start billing with confidence.

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What Our Customers Say

“It’s essential to work with robust partners like Xintec who can accompany us on this digital journey and for the long haul, help us best serve the needs of our customers.”

Cédric Kouakou

Finance Director at Orange Cóte d’Ivoire

“XINTEC’s modular technology and rapid implementation cycles delivered measurable benefits to Vodafone within weeks”

Vodafone Group

Procurement

“We were hugely impressed with Xintec’s intelligence and experience in the fraud and revenue assurance market. They have a customer focussed approach and can scale and adapt to our requirements as needed.”

Roger Tonge

Financial Controller at Antigua Public Utilities Authority.

“I was impressed not only by the level of flexibility demonstrated by the technology, but also the passion and commitment of a team that goes to great lengths to ensure our exact needs are met.”

Barry Healy

Fraud Manager at eir.

"In partnering with Xintec we are confident of having best in class measures in place to safeguard our network against fraud."

Adnan Dahir

International Relations Manager at Telesom

"Much more than a supplier, xintec has become a strategic partner, and a company in which we have complete confidence."

Sophie Hassid

Procurement Manager, Euro-Information Telecom

"We have a revenue protection commitment to all our customers, and in partnering with Xintec, we are strengthening this promise."

Frédéric Durand

Founder and CEO of Diabolocom