Xintec is an independent Irish software company.
We have been providing revenue protection solutions to telecom operators for the past 15 years.
Our customers include many of the industry’s well-known and trusted brands such as Vodafone, Orange, Zain, Bouygues and others.
Why choose Xintec?
We believe today’s market is not well served by existing technology vendors in our space.
Too often we see customers buying solutions that are not fit for purpose because they’re over-engineered, too complex to implement and use, or unnecessarily expensive.
We know that these are major issues for buyers.
As a result, telecom operators have become difficult, and they are right.
It’s especially true when there’s internal competition to select the projects that generate the most revenue for the business. We totally understand that.
Our goal is to offer technology solutions that are 100% useful to our customers.
We have a ‘hands on’ and focused approach to problem solving.
We want our customers to enjoy the full value of all the tools we implement for them – that’s how we have built trust over the years.
Delivering measurable value is like our golden rule for customer satisfaction and long term relationships.
What our customers say
Our customers will tell you themselves.
What they value most about working with us is our flexibility and our responsiveness, but most of all our ability to solve problems quickly for them.
Not every problem has an immediate solution. Customers know that and it’s our duty to be up front about it.
Our customers also know that our teams will persist until we meet their exact requirements, even if those customers are unaware of exactly what problem they were trying to solve, and what the solution would look like.
You won’t get this level of engagement with a larger supplier, and this is what makes our customer relationships very special, very personal.
Often, customers don’t have the internal resources, or perhaps the expertise or domain knowledge to resolve a particular issue. And that’s where we come in.
The Industry problem
Operators face many risks.
Fraudsters are constantly trying to exploit any company weaknesses or loopholes in systems, processes and technology.
Very often, revenue simply goes missing and cannot be accounted for.
Monitoring call data 24/7 is essential to preventing revenue loss and protecting a business.
But data monitoring is hard to do and expensive for smaller operators due to the volumes of call transactions and data sources.
With the introduction of 5G and IOT, more complex partnering and billing relationships are emerging.
This drastically increases the need for revenue protection solutions.
What do we do?
We provide financial assurance solutions to telecom operators, where cost, speed of implementation and short payback times are important.
Our visually powerful solutions bring all the benefits of world-leading technology to protect and help operators identify and recover lost revenues.
Most often, operators don’t know they are losing revenues, or they might have a suspicion that some control points might be weaker than others, and that’s where we step in to help.
We fine-comb multiple data sources to look for anomalies in data processing, mediation, billing, interconnect, etc., to ensure that every call or data event generated on the network is accurately billed to the customer.
Assuring the integrity of an operator’s data is also essential from a regulatory, compliance, and auditing point of view.
In a nutshell, we help our customers improve the financial performance of their business by measuring, controlling, and stopping unwanted revenue losses.